How to Make an Appointment at SARS? 3 Ways
One of the best things about the SARS booking process is that it has made it very easy for citizens to approach the related authorities in the agency regarding different issues. They can easily book an appointment and then on the day of the appointment, ask all of their queries.
If you are among those who still question how to make an appointment at SARS, then be assured that you are not alone in this problem. To find the solution, you need to read the article below.
Ways of Making an Appointment at SARS
Let us see the different ways of making an appointment. It will also provide you with important information about the SARS booking process, along with answering this question.
1. Through Phone Number
Making an appointment with SARS over the phone is the first and most popular way to do so. The procedure is quite easy to follow. All you have to do is press the dial and call the SARS contact number 0800 00 7277 from your phone.
You will hear a recorded voice introduce itself and be given multiple numbers, each of which will do a different task. To set up an appointment, simply press 0. That’s all there is to it when making an appointment via the SARS contact number.
Be advised that SARS now has extended hours Monday through Friday from 7:00 AM to 7:00 PM due to system updates.
2. SARS SMS Booking
A SARS SMS booking can be made using the second method. The process of sending an SMS has a very straightforward format but remember that it must be followed in order for the appointment to be scheduled and the process to succeed. On your phone, open a new text chat and type ‘Booking’ then give a space and type your ID number. After typing the message, send it to 47277, and voila! Your appointment with a SARS agent has been booked. You will receive an immediate confirmation SMS with your appointment
3. Through Online Form
The third and last method of booking an appointment with a SARS agent is through their online form. SARS has made the lives of citizens of South Africa easier by offering all of its services online. Open a new link on your computer and visit the SARS eFiling website.
When the online portal opens, you will need to find the option that says SARS eBooking. Click on this option, and a booking form will appear on the screen. It will contain a couple of questions that you need to answer accurately if you wish to book an appointment.
Real-time availability is a new feature that SARS added to their online booking system to make it easier for you to select from available slots. After completing and submitting the form, your request will be handled immediately. You’ll receive a confirmation message with the reservation dates and times as soon as the agency approves your request for a reservation. Twenty-four hours before your appointment, you will also receive an email reminder.
Benefits of Advance SARS Appointment Booking
The first major benefit that booking an appointment in advance gives you is that it allows you to get a period of time which has been allotted to you, with an agent from SARS. This really comes in handy when you are facing trouble regarding your taxes and need help from someone from the department.
As you book an appointment in advance, the agent who contacts you at the time of the appointment dedicates their time and attention to you. You can ask them for assistance with every issue without any worries.
It should go without saying that making an appointment will spare you the frustration of having to wait for your turn for hours in long queues.
What To Keep In Mind?
Before proceeding with the SARS booking process, the first thing you should remember is that appointments can only be made by registered taxpayers having received their SARS tax number confirmation letter. You must first register yourself if you are not a registered individual.
On your registration form, you also need to provide a working phone number and email address. Make sure you include an active phone number that you use as it is the only way the agent can get in touch with you. Always carry that phone with you, particularly on the day of the scheduled appointment.
FAQs
Why is SARS being implemented?
The main purpose of SARS in South Africa is to source revenue as the nation’s citizens pay taxes. Along with managing the provision of customs services, they are also responsible for enforcing tax laws..
Is scheduling an appointment with SARS a requirement?
No, scheduling an appointment with SARS is not required. To get assistance with your issue, you can also go to any branch office or call their helpline. You can avoid the hassle of waiting and get committed assistance from a representative by making an appointment.
When requesting an appointment, what details must I provide?
Your ID number must be provided when scheduling an appointment with SARS. Your passport number will be required if you are a foreign resident of the nation.
How much in advance should I make my appointment?
If you want to visit the SARSoffice during peak hours, it’s best to make an appointment a few days in advance. Appointing yourself a few days or a week ahead of time will help you avoid the inconvenience of waiting.
Conclusion
Everyone who has registered with SARS as a taxpayer is familiar with the difficult and sometimes frustrating experience of standing in long queues. Booking an appointment in advance can save you from this frustration and trouble. Hopefully this guide will be of assistance to South African citizens proceeding with the SARS booking process.
