SASSA Change Phone Number for R350 to Fix OTP Code
SASSA communicates through phone and email regarding your payment dates and your SRD status check. Now, if you changed your previous phone number to a new one or lost your sim, you need to update or change your Phone Number on the R350 SASSA Application ASAP.
SASSA change phone number will also ensure the receiving of the OTP code, which might not be coming during normal circumstances.
There are two methods to Change Number .
1. SASSA Change Phone Number Without Application ID
If you don’t have an application ID, you need first to get one.
- Start by going to the application status link of SASSA click here for website.
- First, you will need to enter your SA ID number (it is a 13-digit ID number for South Africans)
- In the next field, enter the number you used to submit your application.
- Done; you will get your application ID.
Now, follow the second method to Change Number after you have got the application ID.
2. SASSA Change Phone Number Using Application ID
If you have your application ID, it would be a bit easy for you to follow the process.
- Open the government details change link click here now
- Enter your ID number
- In the next field, enter your application ID.
- Click on Submit
- Verify your details. (At this point, you would need to verify your email.)
- In the next dialog, enter the reason for SASSA change phone number
- After that, enter your new phone number.
- Click on Get OTP
- You will receive the OTP code on your new number
- Once you verify it, your Change Number will be replaced.
If you are trying to reapply your SRD application for 2024 or trying to change any details, you will have to verify your phone number through an OTP code. OTP means a one-time password that you usually get via SMS and is required, but for any reason, you are not getting the message.
Here is how to receive the status pin code!
Fix Receiving of SASSA OTP PIN/Code
The OTP of SASSA is exactly the same as the OTP you receive when you try to sign up for Facebook or any other social site.
Similarly, for example, when you apply for SRD 350 application. You will need the OTP code to finalize it. That’s it. But even after multiple tries, you can’t receive the code. Here is how to get it
Get OTP using Whatsapp
If you can’t seem to get OTP using SMS, the last resort is using whatsapp. You would need an active internet connection for that.
- Save the SASSA WhatsApp number 082 046 8553 on your phone.
- Send a message saying Hi
- Sassa will reply to you with a list of options.
- Choose four from them.
- In the next option, choose “Get OTP Code.”
- You will have to provide your reference number here.
- Click on submit
- You will get your pin.
It is the quickest way to get your OTP using WhatsApp.
If you are reapplying, then you might need to enter the OTP code. Now, if your phone number is incorrect or you lost it, you won’t get the OTP. So, let us see how we can SASSA change phone number in our SRD r350 application.
If you are unable to verify OTP or SASSA change phone number, try following the guide, or it is suggested to visit the nearest office and ask them to update the number manually from their side. You can also contact SASSA through their toll-free number.
Conclusion
In order to guarantee uninterrupted communication and SRD payments you must maintain current contact details with SASSA. You can stay clear of common pitfalls and guarantee that your information is up to date by using the procedures described here to update or SASSA change phone number and troubleshoot OTP code issues. Seeking help from a SASSA office in person or by calling their toll-free number is strongly advised if you continue to experience issues or cannot validate your OTP code. The support team at SASSA is available to assist with any problems and ensure you get the required assistance.
What should I do if I lost my SIM card but need to update or SASSA change phone number ?
To update your number as mentioned above you can follow the instructions to get your application ID. If the problems persist think about calling SASSA at their toll-free number or going to one of their local offices.
How do I obtain my SASSA application ID?
Visit the SASSA application status page on their website, enter your South African ID number and the phone number you used to apply, and you will receive your application ID.
What if I don’t receive the OTP code via SMS?
If you don’t receive the OTP code via SMS, try using WhatsApp to request the OTP code, as detailed above.
Can I change my phone number without an application ID?
No, you need to obtain your application ID first to SASSA change phone number. Follow the steps to get your application ID before proceeding with the phone number update.
How can I get in touch with SASSA if I face issues with my OTP code?
You can contact SASSA via their toll-free number or visit a local SASSA office for assistance. Alternatively, use their WhatsApp service for quick help.
What is an OTP code and why do I need it?
An OTP (One-Time Password) code is a security measure sent to your phone to verify your identity when accessing or updating your SASSA information. It ensures that only you can make changes to your account.
Can I update my phone number through the SASSA mobile app?
Currently, the primary methods for updating your phone number are through the SASSA website or WhatsApp. The mobile app does not support this functionality directly.
How long does it take for the SASSA change phone number to reflect in the SASSA system?
Changes typically reflect immediately after you submit the new phone number and verify it with the OTP code.
What if my new phone number is not receiving OTP codes?
Ensure that the new phone number is correctly entered and active. If you still don’t receive OTP codes, try using WhatsApp for the OTP request or contact SASSA for further support.
Can I update my phone number if my application is under review?
Yes, you can update your phone number even if your application is under review. Ensure that you provide the new number and verify it as required.
What if I forgot my SASSA application ID and can’t get it?
If you have forgotten your application ID, follow the steps to retrieve it by entering your ID number and previous phone number on the SASSA status page.